Control of nonconformities in Provision of Services

We have added a new Quality system procedure to our ISO 9001:2015 documents and templates collection: QSP 8.7-02 Control of nonconformities in provision of services.

The documented procedure regulates the execution of ‘Control of nonconformities in provision of services’ process in relation to the QMS of Organizations that specialize in the provision of services.

The Procedure describes the implementation of ISO 9001:2015 requirements, which often cause issues when applied to the services.
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ISO 9001:2015 Cl.7.3 Awareness requirements implementation tips

- How do you communicate to your employees that their efforts contribute to the success of the company in a way that everyone will understand?

- How do you communicate that a lack of attention and effort impairs the company's success without diminishing positive attitudes?

 

Find the answers in our recent blog post

ISO 9001:2015 Quality Policy

The Quality Policy Template is based on the quality management principles taking into account the new requirements of ISO 9001:2015.

• Based on the practical experience 
• User-friendly format and professional layout - reviewed and approved by experienced ISO 9001 quality auditors. 
• Editable MS Word

More about our Quality Policy Template.

More ISO 9001:2015 documents, templates, manuals, and training courses

New product: Actions to address risks and opportunities in QMS processes Methodical Manual

We have added a new product to our ISO 9001:2015 Documents and templates collection -Actions to address risks and opportunities in QMS processes  Methodical manual.

The Manual is based on the field experience and provides practical tips and recommendations to address risks and opportunities in the QMS process.

The Manual package consists of 3 documents:
1.The Methodical Manual MM 6.1-01-01 Actions to address risks and opportunities in QMS processes
MS Word, 13 pages
2. Form MM 6.1-01-01-01 Quality Risk Register
MS Word, 1 page, fully editable, easy to use table format
3. Annex 2 to ММ 6.1-01-01: Examples of Risk wording and Risk reduction activities
PDF, 8 pages, easy to use table format

Purchase the Methodical Manual from our site.

Changes to Marketing QSP: same price, more value

We updated our ISO 9001:2015 Marketing quality system procedure. Now for the same low price $49.00 you get the procedure itself and Self-calculating Marketing Efficiency Evaluation MS Excel table - ready for use during the Expert Evaluation.

ISO 9001:2015 documented information: a procedure - or work instructions?

ISO 9001:2015 gives organization full freedom to build their documented information system.
But when it comes to practical implementation, how to decide - should the information be documented as a procedure? Or work instructions? Find out in our blog post Procedures vs. Work instructions.

Marketing QSP added to the ISO 9001:2015 Documents and Templates

New product in our ISO 9001:2015 Documents and Templates collection - Marketing QSP.

QSP requirements apply to the marketing department and/or persons performing marketing activities.
The procedure

• Contains Process model diagram with detailed Inputs and Outputs description 
• Includes Marketing efficiency expert evaluation methodology
• Describes risks and criteria of Marketing process 
• User-friendly format and professional layout - reviewed and approved by experienced ISO 9001 quality auditors 

more information on our site