Our
experience in consulting the transition of the organizations to the new version of ISO 9001:2015 showed that the main «
new things that were previously ignored» are the following four:
1. System-level analysis of internal and external
context of the Organization.
2.
Actions to address risks and opportunities.
3. Analysis of needs and expectations of interested parties (other than consumers and suppliers).
4. Viewing
Organizational knowledge as an important resource.
Look for transition tips, good practices and useful links in our new blog post
What did ISO 9001:2015 teach you?